Returns & Exchanges
At Joker & Witch, we want you to love your fashion accessories, but if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy. Please ensure that items are unused, in their original packaging, and with all tags intact to be eligible for a refund or replacement.
Initiate Request
Visit our Returns Center and enter your order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Pack the items securely and wait for our courier partner to perform a doorstep quality check before picking up the package.
Processing
Once the item reaches our warehouse, it undergoes a final inspection to verify its condition against our return standards.
Refund or Exchange
After approval, we will process your refund to the original payment method or dispatch your requested exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing